F.A.Q.'s

BONJOUR TATIN? Are you French?

Thank you for asking but no we're not French. We are born and raised in the Netherlands but we do love France and visit the country almost every year.
Our daughter's middle name is Tatin. Hence the brand name.

Do you ship worldwide?

Yes, we ship worldwide! However, due to Brexit regulations, we unfortunately cannot ship directly to the UK at the moment. But no worries—our BonjourTatin Etsy shop will be online soon, and UK residents will be able to order all things BonjourTatin there. For more details on shipping and pricing, please check our Shipping Policies.

When do you ship?

We aim to ship all orders placed before Friday 8 AM on the same day. Some of our art prints are made to order, and may take up to 7 business days to be printed and shipped.

Do you offer wholesale?

Yes, we offer wholesale! If you're interested, please reach out to us via email at wholesale@bonjourtatin.com for wholesale inquiries.

Are all your products identical?

Because many of our items, like the handmade silk-screened t-shirts and bags, are made by hand, each one is slightly unique. You can expect small variations, making them one-of-a-kind pieces!

Do you have a physical store?

Currently, BONJOUR TATIN operates primarily as an online store. However, you can find us regularly at open-air markets across The Netherlands. Be sure to follow us on social media for updates on where we’ll be next!

Where are you located?

We are based in the lovely city of Haarlem, and our office is located in a train station! If you're curious about our workspace, feel free to read our blog post about our office here.

Is everything in your store silk-screened?

Not every product in our store is silk-screened, but all the fabrics and textiles are. Every fabric item, from t-shirts to bags, is personally designed and silk-screened by us at BonjourTatin headquarters. If you're curious about the silk screen printing process, check out our blog post on How Silk Screen Printing Works.

Are all the designs in your shop created by you?

Yes, every design in the Bonjour Tatin store is thought out, designed, and illustrated by us. We take great pride in creating each piece, ensuring that our designs are truly original.

How can I get in touch with you?

For general inquiries, please contact us at hello@bonjourtatin.com. If you have any questions regarding an order, feel free to email us at order@bonjourtatin.com